Ecommerce And The Reason Why



The other night, I watched a rerun of the original Superman film from 1978, you know, the one with Christopher Reeves (You'll Believe A Man Can Fly).



In it I noticed a lot of time was spent explaining the back story, showing how Superman ended up on planet earth. We saw his parents on Krypton (was it his Father or The GodFather), the escalating doom affecting that planet, and why his parents took the decision to place him in a pod and send him to earth. We saw his father Jor-El rationalise this to his wife, explaining how the differing gravities, and less advanced life forms of Earth would give their boy a positive advantage.

What did all this serve to do?

It gave a reason for Superman's superhero powers. He would be able to fly because he was from a planet with a different gravity, he would be superfast & superstrong because his molecular structure was different, etc.

Basically it gave a reason why.

However far fetched the reasons were, undoubtedly they serve to make the film more believable. They explain why Superman has superhuman powers. And so do many other Superhero films - The Hulk, Spiderman etc, all explain away the superhero's powers, adding an increased degree of believability that would otherwise be absent.

All this shows that if you can incorporate Reasons Why into your marketing, you will undoubtedly increase your sales. Make your pitch believable, and it will work.

So how can you make this work for you?

Special offers



Instead of just blindly putting special offers on products, explain why they are on offer. Perhaps the manufacturer had a cancelled order, and offered you an amazing deal which you can pass on to your customers. Maybe as a result of your annual stocktake, you need to reduce your inventory, and so are selling off your widgets at a ridiculous low price. The important thing is to make the reason believable, or to put it another way, tell the truth, find a reason that is real.

Limited availability

Tell a story as to why there is limited availability on a product. Perhaps it was the last stock of a production overrun, or "forgotten" stock that was in one of your storerooms that got "lost" behind other stuff. If the type of product you sell is not of a limited availability nature, you can tweak this to justify why a particular special price is for a limited time only. I did an offer once stating that I was having a clear out of good but older products, so if you buy this, I will give you a clearance bundle. It was true & worked well.

Why you are the best choice

Perhaps you have over 20 years experience in your field which enables you to know your industry inside out. Or you have particular inside knowledge which allows you to get the best deals and pass these on to your customers. Think about it - you can always find an "angle" to justify why you are the best person to buy from. The golden rule here is make them want to buy from you, but always in a positive way, never claim to be the best by slating others, that just cheapens your site.

Customer Testimonial

In a way these are "reasons why" someone should buy from you. Although they are well used in information product marketing, they are under used when selling physical products. Make an effort to collect testimonials from your customers that emphasise your quality of service, speedy service, helpfulness or cheap prices. Again, don't make them up, you will get caught out.

Give people a reason why. Make a story out of it. We all see shops with "Sales" banners up all the time, but when they say the sale is due to relocation or closing down, we take an extra special look, don't we? The "Reason Why" is a powerful technique that can add that little extra bit of credibility to give your sales a boost.

Tim James. eBizSuccess.co.uk

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